U-Haul is designed to make your moving experience easier and more efficient. Whether you're planning a big move or just need a rental truck, this app offers quick access to instant quotes, reservation management, and order tracking—all from your mobile device. With a goal of providing the fastest and most secure way to manage your move, U-Haul's app aims to put all essential services right at your fingertips.

The app facilitates pick up and return of rentals with just a few taps, giving you more control over your schedule. Users can skip the counter by signing in to a custom profile, making reservations faster and hassle-free. Plus, 24/7 support via live chat or email is available, along with comprehensive FAQs and location finders to help you locate the nearest U-Haul centers with the products and services you need.

However, despite these helpful features, the app has received a mix of feedback. Some users applaud the convenience and helpfulness of the service, especially praising the large Ubox storage and professionalism of the staff. On the flip side, several users report persistent technical issues, including difficulty logging in, slow app performance, and failed reservation processes. These issues have unfortunately led to frustration and forced some users to revert to using the website or calling customer support directly.

Overall, if the occasional glitches can be overcome, the U-Haul app offers valuable functionality that can simplify the moving process. Its strengths lie in convenience and accessibility, while the weaknesses highlight areas where additional development and refinement are needed.